(Purchase Terms and Conditions) under which Mojo sells the products (“Products” or “Product”) listed on this website (the “Website”) in your place of residence . These terms and conditions are subject to change at any time, so you should review them before making any new purchase. We at Mojo Company are keen to adhere to all standards related to distance selling and e-commerce at all times. If you have any questions or inquiries, please contact us during official working hours.

General:

• According to the Egyptian Consumer Protection Law and in accordance with the standards of the global retail industry, it is not allowed to exchange or retrieve underwear, towels, leggings, Bermudas, internal heating sets, products related to swimwear, lingerie, Socks and the like.
• For hygiene considerations, it is not possible to try on the size of underwear, towels, leggings, bermudas, internal heating sets, and products related to swimwear, lingerie,Socks and the like.
• It is the responsibility of the customer to make sure that they choose the correct size when purchasing underwear products, the seller will not be responsible for any sizing issues.
• Customers must follow the washing instructions provided by the seller to ensure the longevity and quality of the product. The seller is not responsible for any errors in washing or drying.
• In the event that we supply wrong products that do not match your order, damaged or incorrect, we will offer you an alternative product or we will refund you the full amount in the possible and appropriate way, including the delivery fee paid as a service to the purchase (if any) and in all cases you must return the wrong or damaged products or incorrect items to us within 14 days in their original condition, provided that they are returned in their packaging and tag upon completion of the purchase transaction, and accompanied by the original purchase receipt.
• If you choose to have products delivered to you, please note that delivery fees and times vary depending on the type of products ordered, the services you have chosen, and the delivery address.
• If you choose the payment service upon receipt, orders may not be opened until after approval and payment.
• If you choose delivery to your address and no one is available at the specified address at the time of delivery, the delivery company will contact you to arrange another delivery time. Products may be left with third parties (such as a concierge or housemaid) with your express authorization.

The Demand:

By ordering Products through our Website, you confirm that you wish to enter into a contract with us for the purchase of those Products at the prices indicated on the date and time at which you place your order. You place an order to purchase the products of your choice on the site by pressing the “confirm order ” button at the end of the order output process . During the checkout process, we will ask you to complete your payment details. You must complete all spaces indicated in front of them as required (this includes giving us your valid telephone number and email address), and we will then send an email to confirm receipt, order details, and delivery charges, which are added to the purchase price (if applicable) .

We reserve the right to change the prices of products from time to time, for example during periods when products are being promoted or if products are incorrectly priced. If the actual price of the Products at the time of your order is higher than the price quoted to you, we will contact you for your instructions regarding the process before accepting the purchase from us. Prices include VAT and any VAT , or Goods and Services Tax or Any applicable taxes or other similar charges under prevailing law.

Please note that completing the online purchase process or sending our confirmation email does not constitute acceptance of your order by us. Your order will be deemed accepted by us when you pay the full purchase price. You can review submitted applications and their current status at any time by visiting our website and clicking on “Login” at the top of the page and then “Track Your Application”.

If for any reason we are unable to supply the products you ordered we will not process your order and will notify you. This may be due to the product being out of stock or an error in the price. If you have paid for those products, we will refund the full amount paid to the card you used for the purchase as quickly as reasonably possible. We are not responsible for any delay in the refund process resulting from any banking operations.

Delivery / Collection:

We can only process your order for delivery or collection within the country in which we are allowed to sell the products. You can choose whether to have the products delivered to your address. . Please note that delivery times and fees vary according to the type of products and delivery address. If you choose the payment service upon receipt, orders may not be opened until after approval and payment.

We will do our best to deliver the products to your address. If we are unable to meet the delivery/pick-up date, we will contact you as soon as we can to schedule a further estimate. We will inform you when the order will be ready for collection or delivery at the address, as applicable. If you choose delivery to your address and no one is available at the specified address at the time of delivery, the delivery company will contact you to arrange another delivery time. Products may be left with third parties (such as a concierge or housemaid) with your express authorization. If you choose your business address, you should write this in the notes, emphasizing holidays and working hours.

The risk of the products you order (including the risk of loss and/or damage to the products) passes to you when they are delivered to the delivery address specified in your order. Sometimes, the supply of the products you order may be delayed or prevented for reasons beyond our control (such as higher demand than expected ). In such cases we will do our best to keep you informed but we will not be liable to you for such delay or failure to deliver.

You have the right – within fourteen days from the date of purchase and receipt of the product, to claim through the customer service team to replace the product or to refund the full amount for any product that is not industrially defective.

You have the right – within thirty days from the date of purchase and receipt – to claim through the customer service team for a refund, in the event that the product bears industrial or defective defects or was delivered incorrectly.

In all cases, any gift or offer that you received at the time of purchase must be returned when you wish to exchange or return the products.

Exchanged products must be returned in its packaging and tag upon completion of purchase, accompanied by the original purchase receipt.

According to the Egyptian Consumer Protection Law and in accordance with the standards of the global retail industry, it is not allowed to exchange or retrieve underwear, towels, leggings, Bermudas, internal heating sets, products related to swimwear, lingerie, Socks and the like.

Any tax imposed on the products will be borne by each of us as provided by law.

Promotions:

We may run promotional offers on the Website from time to time and in such cases certain terms and conditions apply. Some of these offers may be time-limited and some orders may not qualify for these offers if you do not complete them completely within the stated time period. Offers may not be combined with any discounts, offers or coupons unless specifically specified otherwise. We reserve the right to modify or terminate the offer at any time without prior notice.

Terms and conditions:

This legal terms and conditions page sets out the terms and conditions under which we sell products listed on this website website .

Information about us:

This website is owned and operated by Casaderopa, a company registered in the Arab Republic of Egypt. Your purchase of Products from our Website constitutes a contract with Casaderopa in your area of residence.

Website terms and conditions:

These Terms and Conditions apply to your use of the Website. By accessing , browsing , using or registering on our website, you confirm that you have read, understood and agreed to these Terms and Conditions in their entirety . Please check this page regularly to see if our Terms and Conditions have been updated. Any new terms and conditions are effective when posted on this website.

We reserve the right:

• amend our terms and conditions
• deny any user access to our Website
• suspend user accounts
• modify or discontinue (temporarily or permanently) this website without notice
• cancel a customer’s orders at our sole discretion

Register:

You can register as a customer on the website, and as part of the registration process you will need to choose a password that matches our password policy. You are solely responsible for protecting your password and account. You agree to notify us immediately if you suspect any unauthorized use of your account or unauthorized access to your password. To make your shopping experience even better, we will store your data.

Your information:

You have no objection to granting us an unlimited, universal, permanent, irrevocable, royalty-free, licensed right to use personal information or materials or otherwise, which you provided to us on the website through registration or purchase, through the designated forms for communication and registration or through any message electronically or any of the communication channels available on the website. This is for the purpose of operating and promoting the website (information). You are solely responsible for the information you submit.

Property:

Copyright and other intellectual property rights in all materials, content or software provided as part of our Website, including emails or any other form of communication with you, are protected by copyright laws and international databases and remain at all times granted. to us, or to our franchisors/licensors.

You are permitted to use this material only with our express written consent and as permitted by our franchisors/licensors. You are not permitted to quote and/or benefit from the whole or part of the Website without our express written consent.

The brand names and logos referenced on our website and all associated emails are owned by us or our franchisors / licensors in the territories in which we operate.

We may allow customers to rate Products by submitting their opinions on User Content in connection with the Products. In such event, customers are solely responsible for such User Content and you warrant that any User Content you provide is accurate and that you are the sole author thereof. We do not necessarily have to review User Content before it is posted and it does not reflect our opinions or views at all. You hereby assign to us all intellectual property rights in any User Content you place on the Website. We make no representation regarding the accuracy or reliability of such User Content. We reserve the right to remove any User Content that we, in our sole opinion, deems to be incorrect , offensive, illegal or otherwise objectionable. User Content that provides negative views on products is generally considered acceptable when it is objective, does not otherwise breach these Terms and Conditions and is provided by a trusted customer.

Transfer of rights and obligations:

Here you grant us the right to transfer part or all of the rights, benefits, obligations and responsibilities stipulated in the terms and conditions of this site to our sister companies and any other parties working with us, without the need to refer to you, according to the provisions of the user agreement, we are obligated to notify you about such transfers if obtained as well as by posting on the Website or on any other platform.

Viruses:

We do not guarantee that our site will be secure or free from defects or viruses.

You are responsible for configuring your information technology, computer software and platform to access our website. You should use your own virus protection software.

You must not misuse our Website by introducing viruses, Trojan horses, worms, logic bombs, or other material that is harmful or technologically offensive. Do not attempt to gain unauthorized access to our Website, the server on which our Website or any server or website is stored A computer or database connected to our website. You must not infringe our website via a denial-of-service attack or a reseller denial-of-service attack. We will report any such breach to the relevant law enforcement authorities, and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, you will be immediately banned from using our site.

Limitation of liability:

Although we will use reasonable efforts to verify the accuracy of any information we place on our website, we do not make any express or implied warranty regarding its accuracy or regarding any transaction that may be carried out on or through the website or in our stores or with customer services ( including without limitation, implied warranties of non-infringement, suitability, security, accuracy, conditions of completeness or any implied warranty arising in the course of dealing, use or trading) Although our website follows the highest levels of information security standards, we make no representation that our Website will meet your requirements, that it will be uninterrupted, adequate or error-free, that defects will be corrected, that the Website or the CD-ROM that makes it available are free of viruses or defects or that the Website is effective, accurate or reliable mail. WE HAVE NO LIABILITY TO YOU FOR ANY LOSS OF CONTENT OR MATERIALS UPLOADED OR TRANSMITTED THROUGH THE SITE TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ANY AND ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE PRODUCTS. We shall have no final liability, whether in contract, tort, negligent (including without limitation), pre-contract (other than fraudulent or negligent) or otherwise, for or in connection with these terms and conditions in connection with Relates to any economic losses (including without limitation losses of revenue, profits, contracts, business or anticipated savings) or any loss of reputation or goodwill; or any special or indirect losses suffered or incurred by that party in connection with or as a result of the provisions of any matter under these Terms and Conditions. What is stated in these terms and conditions does not exclude or limit our liability in the event of death or personal injury resulting from our negligence or the negligence of our users, agents or employees.

Total agreement:

These Terms and Conditions set out the entire agreement between you and us and supersede all and any of the foregoing terms, conditions, representations and/or responsibilities to the extent permitted by law.

The Law:

Any matter arising out of your use of our Website shall be governed by the laws in force in the territory in which you register to use our Website (assuming the territory in which we operate ) and subject to the exclusive jurisdiction of the courts of the relevant territory.

Waiver:

If you breach these terms and conditions and we do not take immediate legal action, this does not mean that we have waived or no longer have the right to claim and assert our rights as we have the right to take our judicial actions at any later date.

Separation of items:

Each provision of these Terms and Conditions shall be interpreted separately and shall remain in effect even if it appears for any reason that one or more provisions are invalid or unenforceable in any circumstances.